Questions
Frequently Asked
Questions.
Everything you need to know before ordering your first test. Can't find what you're looking for? Reach out and our team will help.
Do I need a doctor’s referral?
No. Physician authorization is provided where required, so you can order eligible tests online without scheduling a doctor's appointment.
How do I know which test is right for me?
Start with the symptoms or health goals you're trying to understand. Our test categories make it easy to choose the panel that's right for you.
Will I understand my results?
Yes. Results are delivered securely online and include clear, easy-to-understand information you can also share with your healthcare provider.
How long does it take to receive results?
Most results are available within a few business days, although turnaround times vary by panel.
Where is my sample collected?
Most tests are completed at a nearby patient service center. Mobile phlebotomy may also be available in select areas.
Will insurance be billed?
No. NOVA & You offers transparent self-pay pricing, so you always know the cost before you order.
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